Health & Safety Policy

Introduction

This health and safety policy sets out the approach taken by TRM Innovations Ltd to managing safety during building, refurbishment and home improvement work.

TRM Innovations Ltd is a Bexleyheath-based building company providing services that may include extensions, refurbishments, kitchens, bathrooms, garage conversions, garden rooms, loft conversions and general building work.

We understand that building work can involve risks, including tools, electrical services, working at height, dust, waste, manual handling, structural work, deliveries, restricted access and occupied homes. Our aim is to manage these risks in a practical, responsible and legally compliant way.

Our Health and Safety Commitment

TRM Innovations Ltd is committed to carrying out work in a way that protects the health, safety and welfare of workers, subcontractors, customers, visitors, neighbours and anyone else who may be affected by our activities.

We aim to comply with applicable health and safety legislation, follow safe working practices and make sure risks are considered before and during work.

Health and safety is an important part of project planning, site management, communication and workmanship. It is not treated as a separate issue from the quality of the work.

Purpose of This Policy

The purpose of this policy is to explain how TRM Innovations Ltd approaches health and safety across its work.

This policy helps customers, workers, subcontractors and suppliers understand the standards expected during domestic building and refurbishment projects.

It also supports a consistent approach to risk management, site organisation, communication and responsible conduct.

Scope of This Policy

This policy applies to work carried out by or on behalf of TRM Innovations Ltd.

It applies to directors, employees, workers, subcontractors, labourers, suppliers, consultants and anyone representing the company during site visits, quotations, surveys, deliveries, building work and project-related activity.

The policy applies in occupied homes, empty properties, domestic sites, shared buildings, gardens, driveways, access routes, supplier premises and any other location connected to the company’s work.

Responsibilities

TRM Innovations Ltd is responsible for planning and managing work in a way that reduces health and safety risks where reasonably practicable.

Workers and subcontractors are responsible for taking reasonable care of their own safety and the safety of others. They must follow safe working instructions, use equipment properly and report hazards or concerns.

Customers also have a role in maintaining safety by providing accurate information about the property, keeping children and pets away from working areas, following site guidance and telling the company about known risks before work begins.

Risk Assessment

Before and during work, TRM Innovations Ltd aims to identify hazards that may affect the safety of the project.

This may include considering access, property condition, structural risks, electrical services, plumbing, gas services, asbestos risk, waste, dust, working at height, manual handling, public access, weather, ground conditions and customer occupancy.

Risk assessment is not only a paperwork exercise. It is a practical process used to decide how work should be planned and carried out safely.

Safe Systems of Work

Where risks are identified, suitable controls should be put in place. These may include safer working methods, suitable tools, correct personal protective equipment, restricted access, temporary protection, clear communication and careful sequencing of work.

Safe systems of work may vary depending on the type of project. A kitchen refurbishment, garage conversion, loft conversion, extension or bathroom installation may each involve different hazards.

Workers should not proceed with a task if they believe it cannot be carried out safely.

Working in Occupied Homes

Many TRM Innovations Ltd projects take place in homes where customers, children, elderly residents, vulnerable people, pets or visitors may be present.

When working in occupied homes, extra care is needed around access routes, tools, cables, dust, noise, open surfaces, deliveries and waste.

Customers should keep away from active working areas wherever possible, and workers should keep work zones as organised and controlled as the project reasonably allows.

Site Organisation

A tidy, organised site helps reduce accidents and improves the overall quality of the work.

TRM Innovations Ltd aims to keep materials, tools and waste managed sensibly. Access routes should be kept as clear as reasonably possible, and trip hazards should be reduced where practical.

Where temporary disruption is unavoidable, it should be managed in a way that reduces unnecessary risk to customers, workers and visitors.

Tools and Equipment

Tools and equipment should be suitable for the task, used correctly and kept in a safe condition.

Workers should only use equipment they are competent to operate. Damaged, unsuitable or unsafe equipment should not be used.

Power tools, cutting tools, ladders, access equipment, lifting equipment and electrical equipment should be handled with particular care due to the increased risk of injury.

Personal Protective Equipment

Personal protective equipment may be required depending on the task being carried out.

This may include safety footwear, gloves, eye protection, hearing protection, dust masks, respiratory protection, hard hats, high-visibility clothing or other suitable protective equipment.

PPE should be used where required and should be suitable for the risk involved. It should not be used as a substitute for safer working methods where better controls are available.

Manual Handling

Building work often involves lifting, carrying, moving and positioning materials.

Manual handling risks should be considered before heavy, awkward or repetitive tasks are carried out. Where practical, loads should be reduced, shared, moved using suitable equipment or handled in a safer way.

Workers should avoid unsafe lifting and should ask for help where a task cannot be completed safely by one person.

Working at Height

Working at height can create serious risk if not planned properly.

Where ladders, steps, platforms, scaffolding or other access equipment are used, they should be suitable for the task, positioned correctly and used safely.

Work at height should be avoided where possible. Where it cannot be avoided, the work should be planned and carried out using suitable precautions.

Electrical Safety

Building and refurbishment work may involve electrical tools, temporary power, existing wiring and electrical installations.

Electrical equipment should be used safely and protected from avoidable damage. Any suspected electrical issue should be treated seriously.

Electrical work should only be carried out by competent persons where required. Exposed wiring, faulty equipment or unsafe electrical conditions should be reported and managed before work continues.

Gas, Plumbing and Services

Some projects may involve existing gas, plumbing, heating, drainage or other services.

Workers should take care when working around hidden or visible services. Any suspected leak, damaged pipe, unsafe appliance or service-related risk should be reported immediately.

Gas work must only be carried out by appropriately qualified and registered persons where required.

Asbestos and Hazardous Materials

Older properties may contain asbestos or other hazardous materials. These materials can create serious health risks if disturbed.

If asbestos or suspected asbestos-containing material is discovered, work in the affected area should stop until the matter is assessed and suitable advice or specialist handling is arranged.

Customers should tell TRM Innovations Ltd before work begins if they know or suspect that asbestos, hazardous materials or previous survey information relates to the property.

Dust, Noise and Vibration

Building work can create dust, noise and vibration. These risks should be controlled where reasonably practical.

Dust control may involve ventilation, extraction, damping down, masks, containment or cleaning methods depending on the work.

Noise and vibration should also be considered, particularly when using power tools, breaking out materials, cutting, drilling or working in occupied homes.

Waste Management

Waste should be managed safely so it does not create unnecessary hazards.

Sharp materials, rubble, timber, packaging, plasterboard, old fittings and general building waste should be stored or removed in a practical and controlled way.

Waste should not obstruct access routes, create trip hazards or be left where customers, children, pets or members of the public may be exposed to unnecessary risk.

Fire Safety

Fire risk should be considered during building and refurbishment work.

Risks may arise from electrical tools, temporary power, hot works, flammable materials, dust, waste, paints, solvents and blocked access routes.

Where fire risk is present, suitable precautions should be taken. Escape routes should be considered, and flammable materials should be handled responsibly.

First Aid and Accidents

TRM Innovations Ltd aims to manage accidents and injuries responsibly.

Where an accident, injury, near miss or dangerous occurrence happens, it should be reported as soon as possible. Appropriate first aid or emergency assistance should be sought where needed.

Recording accidents and near misses helps identify causes and reduce the chance of similar incidents happening again.

Incident Reporting

Workers and subcontractors should report incidents, hazards, near misses, unsafe conditions or health and safety concerns promptly.

Reports should include clear factual information such as what happened, where it happened, who was involved and what immediate action was taken.

Prompt reporting helps the company review the matter and take appropriate action.

Customers, Visitors and Members of the Public

TRM Innovations Ltd aims to reduce risks to people who are not directly involved in the work.

This may include customers, neighbours, visitors, delivery drivers, children, vulnerable people, pets and members of the public.

Where necessary, work areas may need to be restricted, materials stored safely and hazards explained clearly to the customer.

Subcontractors and Suppliers

Subcontractors and suppliers working with TRM Innovations Ltd are expected to follow safe working practices and comply with relevant health and safety requirements.

They should be competent for the work they carry out, use suitable equipment and report any safety concern that may affect the project.

TRM Innovations Ltd may review or stop work where subcontractor activity creates unacceptable risk.

Training and Competence

Workers should be competent for the tasks they carry out.

Competence may be based on training, experience, qualifications, supervision or a combination of these. Where specialist work is required, suitably qualified or experienced persons should be used.

No person should carry out work they are not competent to perform safely.

Communication

Clear communication supports safer working.

Health and safety information may need to be shared with workers, subcontractors, customers or visitors depending on the work being carried out.

Customers should be informed of key safety issues that affect access, occupied areas, pets, children, services, waste or temporary restrictions.

Emergency Procedures

Where an emergency occurs, the priority is to protect people from harm.

Emergency situations may include fire, serious injury, gas leaks, electrical danger, structural concerns, flooding, hazardous material exposure or immediate risk to a customer, worker or member of the public.

Emergency services should be contacted where required, and work should not continue until the situation has been made safe.

Alcohol, Drugs and Fitness for Work

No person should work while under the influence of alcohol, illegal drugs, misused medication or any substance that could affect safety, judgement or coordination.

Workers should also consider whether fatigue, illness or medication may affect their ability to work safely.

Anyone who is not fit for work should report this before starting or continuing work.

Review and Improvement

TRM Innovations Ltd aims to review health and safety arrangements and improve working practices where needed.

This may include learning from incidents, customer feedback, changes in legislation, completed projects, site observations and practical experience.

Health and safety is an ongoing responsibility and should be considered at every stage of the work.

Policy Review

This health and safety policy may be reviewed and updated from time to time to reflect changes in services, legislation, working practices or company procedures.

Any updates will be published on this page.

Contact Details

If you have any questions about this health and safety policy or wish to raise a concern, you can contact TRM Innovations Ltd using the contact details shown on this page.

This health and safety policy was last updated in June 2026.